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CT Demand Management Application ( DMA) Ideas Portal
Categories Enhancement
Created by Guest
Created on Jan 17, 2022

Removal of Auto-close feature in DMA for Tax

When a demand gets to 'awaiting approval' stage, there are at least 5 other approvals we need to seek (some are offline, via email and mostly on a leadership level) such as business, RTL, Area approval, etc. not to mention the creation of codes which could also take a while. If a demand auto closes and be tagged as 'closed', it'll be hard for us to track the pending items and might cause confusion, let alone misses.

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