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CT Demand Management Application ( DMA) Ideas Portal
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Required fields - highlighted with a red asterisks

In the old DMA1.0 tool, when we were trying to advance the demand status, the required fields were highlighted with a red asterisks. But In the current tool (DMA2.0), these “mandatory fields” are informed with a message in the header on the page, ...
Guest almost 2 years ago in Enhancement 0

Tax FSO Demands notifications and assignment of ticket to Tax OTO

For Tax FSO demands we need below changes: 1. Add notifications for Tax OTO as we receive for RTH demands - [SB] This is already working. When the intake is first with RTH OTO and they update the ‘Regional Specific Demand’ as Yes to confirm the sa...
Sandeep Kumar about 3 years ago in Enhancement 6 Planned

"On Hold" option in Estimation Phase when we submit request for Peer review in QCT

"On Hold" option should be there in Estimation Phase. When we submit request for Peer review in QCT, SLA clock still runs and some time Peer review takes more time and chances to miss the SLA (mostly for IS demand).
Guest about 3 years ago in Enhancement 1 Will not implement

Updating "For OTO Approval" View Filter

Please update the "For OTO Approval" view filter to exclude "Cancelled" intakes as well. We only want to see Submitted or PPEDD Qualified in that view.
Megan Daly over 3 years ago in Enhancement 1 Planned

Demand List Order Changing Randomly

When I open a demand and move back out to the list view, the demands randomly change their order in the list, and it is hard for me to keep track on what requests I have easily already reviewed. Is it possible for the tool not to change the order ...
Megan Daly almost 2 years ago in Enhancement 0

Need definition of each state on the SNOW dasbhoard

User may not know what each state definition means. Can you add a help text with definition on the SNOW dashboard - Overview pg.
Candace Colon almost 2 years ago in Enhancement 1

Removal of Auto-close feature in DMA for Tax

When a demand gets to 'awaiting approval' stage, there are at least 5 other approvals we need to seek (some are offline, via email and mostly on a leadership level) such as business, RTL, Area approval, etc. not to mention the creation of codes wh...
Guest almost 3 years ago in Enhancement 0

Simplification of landing page (923978)

After shadowing users completing the form we would like to explore simplification of the home page as this is causing some challenge in the business. Example Type of demand: E.g., which category would "industrialising an existing tool" or where mu...
Phil Sproston over 3 years ago in Enhancement 4 Planned

Notification: Requestor's email/User experience should contain Next Steps

from:"Jonathan.Barnard@uk.ey.com" Can the emails be updated with a workflow or content regarding next steps and time duration.
Guest over 3 years ago in Enhancement 4

Add Demand ID/URL to PowerBI

please add demand id and url to service now at the table at the bottom of CT Operational Dashboard> Demand Intake Details
mike gilmore almost 3 years ago in Clarification 0