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CT Demand Management Application ( DMA) Ideas Portal
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Clarification

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Add Demand ID/URL to PowerBI

please add demand id and url to service now at the table at the bottom of CT Operational Dashboard> Demand Intake Details
mike gilmore almost 3 years ago in Clarification 0

How to filter by RTH only in Snow Dashboard

Need to see the total demands by RTH only in the SNOW Dashboard. Currently, if you select RTH 'All' and leave SL "None" - the results will show zero entries. Is there a way to fix this logic or add a Total Demand Count on the RTH graph?
Candace Colon almost 2 years ago in Clarification 0

Qualified subcategories - need to see data

For qualified state – the User Guide states, this state is where the demand is approved, deferred, or rejected. How can I see this breakdown in the SNOW PBI report?
Candace Colon almost 2 years ago in Clarification 0

Retrieval of IDEA0004777

I’d like to ask for your assistance on how to retrieve an idea in DMA? IDEA0004777 had been accidentally deleted and we need to retrieve it to turn into a demand.
Sandeep Kumar about 3 years ago in Clarification 1 Planned

CT DMA - Group approver and escalation updates

Please advise on the process to get the “Group approver” and 2nd and 3rd escalation contacts updated. I am the 1st escalation contact but need to get all the other contact fields updated due to recent changes in our team.
Guest about 3 years ago in Clarification 2 Already exists