When demand is returned to any stage an email should be triggered
When demand is return to any stage an email should be trigger. Ex. PdM during Awaiting Approval stage returns the request to TSM. The TSM should be notified.
Shubhra Bar
almost 4 years ago
in Enhancement
3
Already exists
Make "Requirement Details" field Rich Text field to add hyperlinks and format texts
We (EMEIA & APAC Tax) use Requirement Details tab for adding hyperlinks to other documents or format text for better readability. So we want Requirement Detail field to be made Rich Text Format
Need DA Approval: Manager and below need access for Intakes for Tax Only
In EMEIA Tax there are few delegates from Regional leadership to handle all the Tax Technology demands intakes. These delegates are at a lower rank than manager and need access to submit technology demands on behalf of users in their regions.
Sandeep Kumar
over 3 years ago
in Enhancement
2
Will not implement
[Copy] Additional field columns to the Dashboard report
Enhancement – Requester Diana de Blieck Vos
In the CT Demand Dashboard - ServiceNow Service Management Suite (service-now.com)
User clicks Demands Tab
User filters by Create date = Last Month & Region = WeM
Under Demands by month , val...
Shubhra Bar
almost 4 years ago
in Enhancement
1
Will not implement