All ideas

Currently the email is being sent to large audience and we would like to strict to the below stakeholder, Qualified Stage: TSM(Assigned to the Demand), Vishnu K <Vishnu.K2@gds.ey.com>, Deepak R <Deepak.R11@gds.ey.com>, Khizar Ahmed Sha...

When demands move to the Approved stage these fields would come. The Drop Down option Yes No If selected as Yes, then we need another two text fields to update the comments. The name of the fields will be %Percentage: What is the percentage of mis...

When demands move to the Approved stage these fields would come. This should be a dropdown field in the SPR tab below business requirement maturity The options for dropdown are: High(>75%, Scope is clearly define) Medium (>50% and <75%, S...

Updated Requirement as per 22nd Nov: [VK] Hi Team, As discussed, we would like to convert the “To be Reviewed in next Qtr.” dropdown in DMA to “Delay Reason”. Please find the below snip for reference. Also, see the below bullets for the updated dr...

Dropdown options should have: Clear Requirements, Unclear Requirements & Scope and Partially clear requirements. This is should be mandatory field in the Approved Stage.

It should be a drop down option like we have in the sign off section, with options of Yes, No and None.

While reviewing DMND0008553, I notices that previous work notes from CBS is now showing that I am the author. Also, the attachment that was either uploaded by the requester or CBS is showing that I uploaded it which is not correct. CBS redirected ...

Sometimes we work on tickets that have been passed on - useful to be able to record notes on other tickets. Example CT products passed to CBS-CT stack.

If a ticket assigned to RTH is passed on, it would be useful to have a report to understand progress of that ticket with criteria perhaps if no action taken in X days the original requester is notified. Whilst not responsibility of the RTH (if pas...

Enhancement – Requester Diana de Blieck Vos In the CT Demand Dashboard - ServiceNow Service Management Suite (service-now.com) User clicks Demands Tab User filters by Create date = Last Month & Region = WeM Under Demands by month , value shoul...