Since the launch of the Support SN the link in the notification email for PPEDD approval references to the new instance instead of Business instance
Step 2 - How to Approve/Reject
Disclaimer: Only the Sponsoring PPEDD mentioned in the 'TO' section should approve/reject the intake. If anyone from the CC list approves it, the request will be rejected automatically.
- Click the 'Approve' or 'Reject' button below, which will open an Outlook email. Send the email to auto record the approval/rejection. Feel free to add comments in the body of the email.
or
- Log into 'ServiceNow' to view the intake record under 'My items'.