Enhancement

many times after the solution plan is drafted, but before its sent the business pauses the request. However we normally are forced to label it "SA On Hold". That status is misleading and puts our metrics at risk.

i would please like a field to identify the PPED of the request. Neither Requested for / Business Approver require the person to be a PPED level. This field will improve our reporting metrics and better enable us to seek PPED approval, as needed.

Hi JP, Thank you. The flow you indicated below makes sense. We currently don’t flag requests with “EY Private” attribute and keen to enable that in the current BAU workflow. @Cristian Diaz: could you please schedule some time with JP to understand...

Hi Shubhra, I tried to delete them but it won’t allow me. The ‘delete’ option is grayed out in the Actions. The only options I can click are ‘Duplicate’ and ‘Request Approval’. Should I raise a service request ticket for this? Thanks. One more con...

In FSO, we have numerous requests for the same product and want the same TSM and same Architect assigned to these similar requests in order to process them most efficiently. There is a field to capture "Desired Architect" on the Requirements tab a...

Currently, the only "On Hold" reason is "Awaiting business response." Oftentimes, there are other valid reasons - and more specific reasons why we are waiting for the business to respond. Additional values in the dropdown will help us more quickly...

We find out more about the request after Product Manager and SA begin requirements gathering with the Requester. Oftentimes, the title of the request is not aligned to what the Requester is really intending to accomplish. It would be helpful for t...

Engagement code related fields should be updated with Label names as per the current UI field name in all notifications in CT DMA. For the below notification, it seems Business Sponsor's name and PPEDD Approver's name are the same. Keep any one of...

Below the Product and Project field, please add a field called G360. Data type drop down field = Yes or No Default = blank Mandatory at the estimation phase TSM Leads should have access to update the request in any stage

The strategy is to adopt global and regional products we have already invested in. When a demand request is submitted and we are able to find a solution that already exists there is no demand type reflecting adoption. Adoption can mean additional ...