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CT Demand Management Application ( DMA)

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Automate Governance process for RTH UK/I

[SB] Each Service Line (SL) has a COO (Chief Operating Officer) who is responsible for the respective SL's profit and loss accounts in RTH UK/I. Therefore the respective SL COO must provide sign off for any investment. If it is over £250K it goes ...
Phil Sproston about 3 years ago in Enhancement 5 Planned

UKI Forensics Demand Management - Routing issue

Problem Statement: Routing challenge: There are challenges for the routing logic on UKI Assurance Forensics to get to the right OTO. It seems the right combination is not obvious or results tricky for the requesters. Issues to assign PdM: Addition...
Cristian Diaz about 3 years ago in Bug 1 Will not implement

Retrieval of IDEA0004777

I’d like to ask for your assistance on how to retrieve an idea in DMA? IDEA0004777 had been accidentally deleted and we need to retrieve it to turn into a demand.
Sandeep Kumar about 3 years ago in Clarification 1 Planned

Allow to update the 'Final Closure Date' field with a date prior to 'Awaiting Approval Queue Start Date'

To allow the 'Final Closure Date' field with a date prior to 'Awaiting Approval Queue Start Date'. Sometimes, the demands are not moved to us on the right dates, and should a decision is taken on the request in the interim, we are unable to chose ...
Neha Rustagi about 3 years ago in Bug 4

Add on behalf under step 1 in the first PPEDD approval notification

I had to submit this request on behalf of another person who didn’t have access. Can we add on behalf under step 1. Reason the PPEDD may think its me submitting the request.
Candace Colon about 3 years ago in Enhancement 0 Planned

Azure Business Development Code discussion for CBS

Feature Name Introducing an Email Notification to requestor on charging against Charge Code for estimation. Problem Statement Currently we don't have a clear place where we tell the requester that that the "Charge Code" provided will be charged ev...
Guest about 3 years ago in Enhancement 1

Identify PPEDD automatically based on SL, Portfolio and Area

Possibility of auto-selecting a PPEDD on the basis of selected Area for FSO demands. Like Stuart Lang for all FSO EMEIA demands. Full matrix to be provided later.
Sandeep Kumar about 3 years ago in Enhancement 0 Planned

CT DMA - Group approver and escalation updates

Please advise on the process to get the “Group approver” and 2nd and 3rd escalation contacts updated. I am the 1st escalation contact but need to get all the other contact fields updated due to recent changes in our team.
Guest about 3 years ago in Clarification 2 Already exists

Can we move the page selector from the right of the ticket list to the left

If looking at a report and list of tickets, this can move to mulitple pages. if you want to move to the end of the ticket list or select a page, you have to scroll to the far right - as some reports have lots of columns its a long way to go.....th...
Phil Sproston about 3 years ago in Enhancement 0

Ability to reassign tickets before PPEDD approval

If working with tax we need to make a ticket "non regional speciifc" before a ppedd approver approves
Phil Sproston about 3 years ago in Enhancement 1 Planned