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CT Demand Management Application ( DMA) Ideas Portal
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Bug

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Service Line request in Support SN not correctly linking to CT DMA

Should link to CT DMA landing page, not the demand intake directly. Home Service Catalog Service Line Requests CT Demand Intake My items is referencing to Support SN not the Business SN
Diana De Blieck about 3 years ago in Bug 0

DMA user guide not updated for new SN support instance

The userguide for demand intake is not updated with the new interface for Service Line request
Diana De Blieck about 3 years ago in Bug 0

ServiceNow in notification wrong link

Since the launch of the Support SN the link in the notification email for PPEDD approval references to the new instance instead of Business instance Step 2 - How to Approve/Reject Disclaimer: Only the Sponsoring PPEDD mentioned in the 'TO' section...
Diana De Blieck about 3 years ago in Bug 0

Incorrect Demand Stage for demand with no SP in Awaiting Approval Stage

Attached is example 1 of 2 that I had this week in UKI CTH. The attached example: DMND0010239 is enquiry only and no SP was developed. Therefore, there is no cost estimate nor anything for the business requester to approve. However, when the TSM r...
Kelly Colangelo about 3 years ago in Bug 0

Return to TSM button no longer available during Awaiting Approval (UKI)

The "Return to TSM" button is no longer available for UKI RTH demands in the Awaiting Approval stage. This may have something to do with the recently added feature to automate COO approvals, however, I have come across a need to return a request t...
Kelly Colangelo about 3 years ago in Bug 0

Allow contractors to raise requests in CT DMA

There are few contractors who are at Manager or above level but they can't access CT DMA intake form because system doesn't recognize them as Manager or above. We need a way for them to get access to the intake form.
Sandeep Kumar about 3 years ago in Bug 0

PBI SA Dashboard - Missing Demands "Solutioned"

On the PBI Dashboard, the "Demand Solutioned" count includes demands in Demand Stages = "Awaiting Approval," "Closed Approved," and "Post Solution Rejection." For FSO between 3 Jul - 15 Dec 2021, there were 30. However, there are additional demand...
Kelly Colangelo over 3 years ago in Bug 0

PPEDD name disappears

When update an idea in order to move to TO qualified phase the name of the PPEDD disappears. Even if I save the demand first.
Diana De Blieck over 3 years ago in Bug 1 Planned

UKI Forensics Demand Management - Routing issue

Problem Statement: Routing challenge: There are challenges for the routing logic on UKI Assurance Forensics to get to the right OTO. It seems the right combination is not obvious or results tricky for the requesters. Issues to assign PdM: Addition...
Cristian Diaz over 3 years ago in Bug 1 Will not implement

Allow to update the 'Final Closure Date' field with a date prior to 'Awaiting Approval Queue Start Date'

To allow the 'Final Closure Date' field with a date prior to 'Awaiting Approval Queue Start Date'. Sometimes, the demands are not moved to us on the right dates, and should a decision is taken on the request in the interim, we are unable to chose ...
Neha Rustagi over 3 years ago in Bug 4